Product quality assurance and after-sales service

Professional quality, trustworthy

📅
thirty+
Annual service life
⏱️
8h
Response time within the province
🕒
24h
Response time outside the province

Product quality assurance

  • All performance indicators and technical parameters of the product fully meet and exceed the national standard requirements
  • The service life of transformers and box-type transformers of 35kV and below shall not be less than 30 years
  • Select qualified and supporting manufacturers, and strictly inspect in accordance with quality system requirements
  • Defects that do not meet the requirements shall be repaired or replaced unconditionally
  • Adhere to high-standard production processes to ensure stable and reliable quality

After-sales service commitment

  • Quick response: 8 hours within the province, 24 hours outside the province to arrive at the scene
  • Regular follow-up system, including written questionnaires or on-site visits
  • Guide installation and debugging, provide technical support and training
  • Maximize satisfaction with the demander's project schedule requirements
  • Comprehensive service guarantee to ensure customer satisfaction

Technical support and training

  • Provide comprehensive technical support, including product selection and system design
  • Provide installation guidance and troubleshooting to ensure the smooth progress of the project
  • Provide customized training courses according to customer needs
  • Covering product knowledge, operational skills, and maintenance
  • Technical personnel visit the site in person to conduct equipment debugging and training

Our Commitment

Create maximum value for customers with professional technology, high-quality products, and comprehensive services

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TEL

+86538-8639632

EMAIL

tctyscb@163.com

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